So this was about a year ago I got hacked and I couldn’t log in to my Facebook I tried...

GetHuman-callmejo's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-callmejo's own words
So this was about a year ago I got hacked and I couldn’t log in to my Facebook I tried they ask for my photo id and me being young and dumb sent in my profile picture. Now everytime I even try a password it says, you won’t be able to log in while we update this information. I also don’t have the same number on file it’s a ********** and I don’t have that line anymore anyway possible I can get back in my account
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Facebook

Customer service issue
Reported by GetHuman-callmejo
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-callmejo started working on this issue
Dec 1st, 2018 12:33pm