Hello my name is Nerissa! Facebook can you please help me get my Intagram back. I was h...
GetHuman-nerissaj's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nerissaj's own words
Hello my name is Nerissa! Facebook can you please help me get my Intagram back. I was hacked twice and now disabled. I appealed to there forms and sent IG so many messages. No response back. Instagram made a mistake. I've been hacked twice this month. I did nothing wrong and I abide to their rules. The first hacker changed my profile picture to a guy and wrote his email on my profile. I just changed my password, put my picture back and my email back. The second hacker tried to log on but I received a notification to verify. So I changed my email address and put a complicated password. The third one says disabled that happened this week. I did nothing wrong! I’ve been on Instagram since ****. How do I get my account back? I have two kids and all my kids and family pictures are on there that has built over time and memories. Please help me retrieve my account back! Thank you!
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