I need help. My password does not work on my Facebook account. My email does not seem t...

GetHuman1665305's customer service issue with Facebook from December 2018

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Help with my Facebook issue
GetHuman1665305's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1665305 will want to follow the link below to head to their help center. We will check on GetHuman1665305 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1665305 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1665305's own words
I need help. My password does not work on my Facebook account. My email does not seem to be attached (*****@***.com). That email is attached to a faceless Shawn Harris account that I started a few years ago. I think I planned to set up a business page for real estate but never finished it. The Shawn Harris account I want to access and change the password and email to is my original account with my photo and all my friends and family. Please help me change the password for this Shawn Harris account so I can attach the proper email and phone number.
GetHuman1665305 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1665305
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 236050 others
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Timeline
GetHuman1665305 started working on this issue
Dec 1st, 2018 1:52am
GetHuman1665305 shared this issue with your circles on Google+
Dec 1st, 2018 1:52am