A few years back i had created a profile under Theresa Lynn.. i ended up losing my ema...

GetHuman1664984's customer service issue with Facebook from December 2018

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The issue in GetHuman1664984's own words
A few years back i had created a profile under Theresa Lynn.. i ended up losing my email and phone number information with that account from moving. So I made a new account. I want access to the old account so i can save my photos and delete it due to the fact my family members write me on the FB page i have no access too. Ive gone through all of the worm holes i could think of but because i cant access my old email its pretty much stating i cant get into MY PROFILE. Please help me. If you look at both of my accounts I am the same person with the same information. Just unfortunately cant remember the email nor phone number i had years ago.
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Facebook

Customer service issue
Reported by GetHuman1664984
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 235996 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1664984 started working on this issue
Dec 1st, 2018 12:49am
GetHuman1664984 indicated the issue is not fixed yet.
Dec 1st, 2018 12:52am