Someone has hacked my email which is *****@***.com my number connected to the account w...

GetHuman1663897's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1663897's own words
Someone has hacked my email which is *****@***.com my number connected to the account was ********** which I no longer have due to harraaament of my ex boyfriend. I have had the same Facebook for ** years nearly my name is Trista Beltz. An alternate email I can use is *****@***.com. my ex has connected my Yahoo and Facebook with a Gmail account....I don't have Gmail I think he is using *****@***.com and also has a picture of my driver's licence and uses Facebook wergency codes to login. I need help with changing my number and my my email because I don't want to lose the same Facebook I have always used by it has all my pictures of my deceasesd sister band everything. I have already contacted Yahoo support they are investigating this also including local police
GetHuman1663897 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1663897
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 235816 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1663897 started working on this issue
Nov 30th, 2018 9:54pm