Someone hacked into my phone and set up a Facebook account using my name. I took the ap...

GetHuman1663232's customer service issue with Facebook from November 2018

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GetHuman1663232's next move: go to the Facebook help center.
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The issue in GetHuman1663232's own words
Someone hacked into my phone and set up a Facebook account using my name. I took the app off my phone but the account still exists and I keep getting text messages about people I do not know. Anngasparro Gasparro is the fake account. Ann Gasparro is my name and I do have a legitimate Facebook acct. that I access on my iPad. Please delete the other Facebook account. I do not use email so you may contact my daughter at *****@***.com
GetHuman1663232 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1663232
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 235735 others
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Timeline
GetHuman1663232 started working on this issue
Nov 30th, 2018 8:32pm