My name is Tanusree Paul. My old number is ********** but this number is not in use any...

GetHuman1662257's customer service issue with Facebook from November 2018

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The issue in GetHuman1662257's own words
My name is Tanusree Paul. My old number is ********** but this number is not in use anymore. I did not have an email linked with this account. My account was hacked few days back, I think on Saturday I change my password by identifiying my friends name. Now my new password is also not working. I think I forgot my password. Now I am logged our from my Mobile phone Redmi Note * Pro. My current phone number is **********. Please help me to reset my account.
GetHuman1662257 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1662257
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 235597 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1662257 started working on this issue
Nov 30th, 2018 6:37pm