I created my facebook account around **** and used it for a few months and I disabled i...
GetHuman-apenkwah's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-apenkwah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-apenkwah's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-apenkwah will want to follow the link below to head to their help center. We will check on GetHuman-apenkwah later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-apenkwah may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-apenkwah's own words
I created my facebook account around **** and used it for a few months and I disabled it. I am trying to recover it today and it's asking me to call three friends to give me a code. The friends they suggested to contact hasn't been active on facebook for sometimes now* some two years, some couple of months. And I don't have their cellphone numbers to call them either. Here is my email I used to sign up******@***.com.**Please I would like to know if there is not any other way I can recover my account without contacting these people that have not been active for quite sometime now. thank you. Victor.
GetHuman-apenkwah did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-apenkwah fixed the problem
We are waiting for GetHuman-apenkwah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.