My brother account is hacked by another person it's old content is shown but now it sho...

GetHuman1658730's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1658730's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1658730 will want to follow the link below to head to their help center. We will check on GetHuman1658730 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1658730 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1658730's own words
My brother account is hacked by another person it's old content is shown but now it shows name changed "fatima hassan" It's clear it's *nirana ram dudi account so how he can't access its account its a important and official account please resolve its early its change last tomorrow I don't know it's hacked or what will done because he is using Facebook last *or * years in email block I should write my id my name is bhagirath dudi any type of email is sent to me. I am nirana ram dudi's elder brother
GetHuman1658730 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1658730
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 234905 others
0 customers following this
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Timeline
GetHuman1658730 started working on this issue
Nov 30th, 2018 6:12am