Hi there i have issues with my password. I did open my Facebook account in April **** a...

GetHuman-njumo's customer service issue with Facebook from November 2018

2 views | 234874 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-njumo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-njumo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-njumo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-njumo can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-njumo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-njumo's own words
Hi there i have issues with my password. I did open my Facebook account in April **** and yesterday **.**.**** my phone some how updated and asked me for my password. I lost the email password and also my phone number to which i had activated my account with. This same situation happened sometime in ** July **** and April ** **** and I had give the current number to Facebook to send verification code which they did to my current number **************. But yesterday they have been asking me of the my previous email and number ************** which i do not longer have acess to.please if you want me to proof other thing as to this face book profile do not hesitate to contact me back. I have lots of stuff in there and will want to maintain my account. Njumokevin @jebolaa. Yours sincerely.

GetHuman-njumo did not yet indicate what Facebook should do to make this right.

How GetHuman-njumo fixed the problem

We are waiting for GetHuman-njumo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-njumo fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-njumo
Nov 30th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 234874 others
0 customers following this

Timeline

GetHuman-njumo started working on this issue
Nov 30th, 2018 5:42am

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians