I changed my name recently. I have a letter from my best friend, Lozz Ramirez (she is o...

GetHuman-kirstaya's customer service issue with Facebook from November 2018

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The issue in GetHuman-kirstaya's own words
I changed my name recently. I have a letter from my best friend, Lozz Ramirez (she is on my Facebook and able to confirm my name change and have used that name for ** years), a health insurance card, and a letter from my health insurance company with the name I go by, Curse Tea. **Facebook would not accept my health insurance card with my name change, Curse Tea and my date of birth. I accidentally resent my health insurance card instead of a letter my best friend, Lizz Ramirez sent me under my name Curse Tea, and health insurance letter. I do not have my birth certificate and have to travel * hours to get one because I left an abusive relationship, with all of my legal documents in storage but is in his name so I cannot get my birth certificate. I have a suspended license so I can't get a new I.D., in Ohio, if you get a regular I.D. and don't wait to get your driver's license until suspension is up, they make you retake the driver's test, so I cannot get an I.D. until my suspension is up next August. I have all of my daughters pictures and ultrasounds kn my Facebook and hope to be able to keep them. Please help me recover my Facebook account. I can give a lost of people that can confirm my name change and that everyone knows me by that.
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Facebook

Customer service issue
Reported by GetHuman-kirstaya
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-kirstaya started working on this issue
Nov 30th, 2018 3:18am