Someone got into my account(Nov**) and put just enough information so it looks like I...

GetHuman-miss_kit's customer service issue with Facebook from November 2018

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The issue in GetHuman-miss_kit's own words
Someone got into my account(Nov**) and put just enough information so it looks like I had a new one And I discovered this I went in to my own Facebook account to change the password It repeatedly told me I was not putting in the correct password Then it Ask me for my phone number it told me it was incorrect then it asked me for my email address told me that was incorrect then they asked me for my name and they told me that was incorrect all time I was able to go through my email account to get into my Facebook account so all that information was on the site yet would not let me change my password I have requested it from Facebook * times on seven different days and they have sent me a * digit code every single time it tells me I have entered that code too many times or it needs * digits Of course it was always the * digits Each and every time I tried to change my password it would tell me not correct at six digits put your email address and your phone number your name I did that every single time Then an hour ago I inadvertently actually set up another Facebook account No idea that’s what I was doing I thought it was letting me into my accountant To change my information I’ve been so frustrated I did not pay attention to what I was actually doing Obviously I need help and Bad
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Customer service issue
Reported by GetHuman-miss_kit
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-miss_kit started working on this issue
Nov 30th, 2018 1:01am
GetHuman-miss_kit shared this issue with friends on Facebook
Nov 30th, 2018 1:04am