Someone got into my account(Nov**) and put just enough information so it looks like I...

GetHuman-miss_kit's customer service issue with Facebook from November 2018

3 views
 | 
234636 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-miss_kit's own words
Someone got into my account(Nov**) and put just enough information so it looks like I had a new one And I discovered this I went in to my own Facebook account to change the password It repeatedly told me I was not putting in the correct password Then it Ask me for my phone number it told me it was incorrect then it asked me for my email address told me that was incorrect then they asked me for my name and they told me that was incorrect all time I was able to go through my email account to get into my Facebook account so all that information was on the site yet would not let me change my password I have requested it from Facebook * times on seven different days and they have sent me a * digit code every single time it tells me I have entered that code too many times or it needs * digits Of course it was always the * digits Each and every time I tried to change my password it would tell me not correct at six digits put your email address and your phone number your name I did that every single time Then an hour ago I inadvertently actually set up another Facebook account No idea that’s what I was doing I thought it was letting me into my accountant To change my information I’ve been so frustrated I did not pay attention to what I was actually doing Obviously I need help and Bad
GetHuman-miss_kit did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-miss_kit fixed the problem
We are waiting for GetHuman-miss_kit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-miss_kit fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-miss_kit
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 234636 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-miss_kit started working on this issue
Nov 30th, 2018 1:01am
GetHuman-miss_kit shared this issue with friends on Facebook
Nov 30th, 2018 1:04am