I was prompted this morning to change my password to my account do to an unknown phone...
GetHuman1655359's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1655359's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1655359 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1655359 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1655359's own words
I was prompted this morning to change my password to my account do to an unknown phone had supposedly tried to access my account. So I went on to change my password. The page froze up and I thought never worked so I changed it again and I can not remember what I set it as. So I have tried to recover my password. They sent something to the email used on my account but the email I use on my account I have not accessed in probably ** us I do not remember any information in regards to the email or the password used to get on my hotmail. I do not want to have to make a whole new fb so I am stuck not knowing what to do.. please help!!
GetHuman1655359 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1655359 fixed the problem
We are waiting for GetHuman1655359 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.