Somebody logged me out on my phone then I couldn't log back in because I'd been hacked...

GetHuman1655042's customer service issue with Facebook from November 2018

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GetHuman1655042's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1655042 will want to follow the link below to head to their help center. We will check on GetHuman1655042 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1655042's own words
Somebody logged me out on my phone then I couldn't log back in because I'd been hacked and they changed my password Facebook asked me if I was logged on last in Christchurch I said no I was in Queenstown when I first got logged out*It's been * months I still get notifications to my cell number but it won't resend password to my cell my bank card and mail won't be accepted as i.d I don't have a license please help me get back in I do not want to make a new page for then I will have two
GetHuman1655042 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1655042
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 234294 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1655042 started working on this issue
Nov 29th, 2018 7:04pm
GetHuman1655042 shared this issue with friends on Facebook
Nov 29th, 2018 7:05pm