Not able to log into new account due to reviewing photo this has been going on for clos...

GetHuman1654509's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1654509's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1654509 will want to follow the link below to head to their help center. We will check on GetHuman1654509 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1654509 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1654509's own words
Not able to log into new account due to reviewing photo this has been going on for close to two weeks. Being also a web design company here in the UK, we know a bit about the web. I am also getting text messages on my phone from you, but no account so invading my privacy. Being also a radio presenter on the radio station quoted, I would have thought you would have sussed that I am a real person, but I guess not
GetHuman1654509 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1654509
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 234202 others
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Timeline
GetHuman1654509 started working on this issue
Nov 29th, 2018 6:03pm