My Facebook account was hacked on November **th. I changed my password, notified Facebo...
GetHuman1653335's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman1653335's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1653335 will want to follow the link below to head to their help center. We will check on GetHuman1653335 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1653335 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1653335's own words
My Facebook account was hacked on November **th. I changed my password, notified Facebook about the fraudulent login at a Texas address (I am in Florida), and submitted a photograph of myself for verification. It is now November **th and my account is still inactive according to my friends and I cannot login as it says it is still pending. All articles I can find says these matters can be resolved by answering questions and typically within *-** hours but I cannot get in contact with a real person for help.
GetHuman1653335 did not yet indicate what Facebook should do to make this right.
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