My name is travis Aiken. My email on my Facebook account is *****@***.com. This morning...
GetHuman-hnhayes's customer service issue with Facebook from November 2018
Help with my Facebook issue
GetHuman-hnhayes's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hnhayes will want to follow the link below to head to their help center. We will check on GetHuman-hnhayes later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hnhayes's own words
Log in ... My name is travis Aiken. My email on my Facebook account is *****@***.com. This morning I woke up and tried to log into my Facebook and I was denied. A message popped up that said my identity was not me. So I tried to take a picture of my drivers license to ensure that it was me under my own Facebook and to ensure I was not using a fake Facebook. I also tried resetting my password, but because I don’t have access to my email or my phone number associated with my Facebook account, I could reset my password. Is there anyway I can re-access my Facebook account? It would be greatly appreciated
I can’t log in
Allow me to log back in
I use Facebook everyday
I have an issue with Facebook too
How GetHuman-hnhayes fixed the problem
We are waiting for GetHuman-hnhayes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.