My name is travis Aiken. My email on my Facebook account is *****@***.com. This morning...

GetHuman-hnhayes's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hnhayes's own words
Log in ... My name is travis Aiken. My email on my Facebook account is *****@***.com. This morning I woke up and tried to log into my Facebook and I was denied. A message popped up that said my identity was not me. So I tried to take a picture of my drivers license to ensure that it was me under my own Facebook and to ensure I was not using a fake Facebook. I also tried resetting my password, but because I don’t have access to my email or my phone number associated with my Facebook account, I could reset my password. Is there anyway I can re-access my Facebook account? It would be greatly appreciated
I can’t log in
Allow me to log back in
I use Facebook everyday
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-hnhayes
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 233970 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-hnhayes started working on this issue
Nov 29th, 2018 3:31pm
GetHuman-hnhayes shared this issue with others over email
Nov 29th, 2018 3:32pm
GetHuman-hnhayes indicated the issue is not fixed yet.
Nov 29th, 2018 3:37pm