On Tuesday evening at *:** my Facebook froze I was alerted with a notification that sta...

GetHuman-gregoley's customer service issue with Facebook from November 2018

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The issue in GetHuman-gregoley's own words
On Tuesday evening at *:** my Facebook froze I was alerted with a notification that stated that my session has expired it had been frozen through Wednesday the ** *th of November and instructed me to open a new account which I attempted to do and now my messenger is shut down and I have lost all my contacts I only want to go back to my account prior to November **th and be able to retain all my contacts and also continue on messenger. I have tried over and over again to no avail!!!
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Facebook

Customer service issue
Reported by GetHuman-gregoley
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-gregoley started working on this issue
Nov 29th, 2018 3:00pm