My company recently acquired a local business with the facebook page @PaltechSA and dur...

GetHuman-mangoale's customer service issue with Facebook from November 2018

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The issue in GetHuman-mangoale's own words
My company recently acquired a local business with the facebook page @PaltechSA and during the change of management, the account details that are responsible for the page have gone missing. We would like to recover the page and gain access to it, but at the moment we do not have the details. Is there any way we could gain access without the account details? We are prepared to provide proof that we own the company and therefore should be running the page. We are also prepared to create a new page but if so, would like Facebook to delete the one currently up as to not confuse our clients*customers.
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Facebook

Customer service issue
Reported by GetHuman-mangoale
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 7 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mangoale started working on this issue
Nov 29th, 2018 9:00am
GetHuman-mangoale indicated the issue is not fixed yet.
Nov 30th, 2018 9:54am