I received an email from Facebook indicating my password had been changed on ******** f...
GetHuman1651494's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Before contacting them, items GetHuman1651494 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1651494's own words
I received an email from Facebook indicating my password had been changed on ******** from a computer in Dallas. The message gave the phone number ***-***-**** from facebookhugh*. I used my password to access Facebook and it had not been changed. My Facebook email is LJY*****@***.com but I was contacted on my yahoo account which was strange. I want to know if the message was in fact from Facebook. I did not call the number but replied to the e-mail which I believe was a mistake. Shortly after that, my computer started an automatic update which never happens. It usually makes updates when I attempt to turn the computer off. Please let me know if the email was from Facebook. I have started a ** day deletion.
GetHuman1651494 did not yet indicate what Facebook should do to make this right.
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