Dear Facebook, months ago I email you that my wife's android phone infinix note * was s...

GetHuman-bensummi's customer service issue with Facebook from November 2018

233520 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-bensummi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bensummi's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bensummi will want to follow the link below to head to their help center. We will check on GetHuman-bensummi later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bensummi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bensummi's own words
Dear Facebook, months ago I email you that my wife's android phone infinix note * was stolen and her account was cloned, nothing was done, I gave details, her name is Elizabeth Joseph Oladipo, her phone is *************** the cloner's number is ************* whenever she tries to login to her Facebook account, an OTP is usually sent to ************** now yesterday the sum of N**,**** was withdrawn from her bank account via Facebook messenger through United Bank for Africa App called LEO. LEO. https:***GNdo**
GetHuman-bensummi did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bensummi fixed the problem
We are waiting for GetHuman-bensummi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bensummi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bensummi
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 233520 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bensummi started working on this issue
Nov 29th, 2018 6:37am