I am having trouble to login to facebook or reset my passord because i no longer use the phone number on my account which is **********.

GetHuman-mimbahb's customer service issue with Facebook from November 2018

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The issue in GetHuman-mimbahb's own words
I was trying to log into my Facebook account but my password didn't work. ... I am having troubles login into my Facebook account. My username is *****@***.com and my password is not working anymore. I don't know what happened. Maybe someone tried to mess around with my account. Please help me fix this problem. You can contact me with my yahoo mail which is M*****@***.com. my new phone number is **********. I don't use the phone number on my account anymore which is **********
This was frustrating because my password didn't work
They could make it right by sending me a link that will help me to reset my password.
I have been a customer for about four years
Please I will be so grateful if you help me out with this. I tried to reset the password but I don't have my drivers license because I renewed it. But I have the old copy of my drivers license and I don't know if I can still use it. I also have a copy of my passport. Please send me a link to forward it to you.
I have an issue with Facebook too
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Facebook

I was trying to use facebook
Customer service issue
Reported by GetHuman-mimbahb
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 233500 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mimbahb started working on this issue
Nov 29th, 2018 6:04am
GetHuman-mimbahb indicated the issue is not fixed yet.
Dec 2nd, 2018 3:46pm
GetHuman-mimbahb indicated the issue is not fixed yet.
Dec 2nd, 2018 4:06pm
GetHuman-mimbahb indicated the issue is not fixed yet.
Dec 2nd, 2018 4:14pm