One day I was just casually going on to Facebook to check my news feed & it says that m...

GetHuman-jasonroc's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jasonroc's own words
One day I was just casually going on to Facebook to check my news feed & it says that my account was disabled. I went to Instagram and my account was ALSO disabled for no apparent reason. I’ve had my account on Facebook since **** and all of my memories and friends were also on my Facebook account. I would like to know why my Facebook and Instagram were both disabled under the same period of time even though I did not do anything. Personally I think my Facebook got banned or “disabled” because I shared something about how boys were my age and boys in the age now. Well the boys “now” had make up on & I spoke my opinion about the post with some not so great words but that’s my freedom of speech & how can they take that away from me ? On Instagram I did absolutely NOTHING wrong. The only thing I use Instagram for is liking pictures , sharing funny photos or funny videos & to keep up with my peers. Honestly , if there was a way to tell me EXACTLY WHY I got banned on both accounts that would be great because I don’t seem to understand why both of my account were banned within the same period of time *as stated above*. If there was something particular that wasn’t appropriate for posting I would not post again IF I got my account back. Nothing I share on Facebook is supposed to be serious. The internet itself is a joke. It would be highly appreciated if I could get into contact with somebody to figure this whole situation out completely.
GetHuman-jasonroc did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-jasonroc
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 12 customers so far
Similar issue to 233188 others
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Timeline
GetHuman-jasonroc started working on this issue
Nov 28th, 2018 11:57pm
GetHuman-jasonroc shared this issue with followers on Twitter
Nov 28th, 2018 11:57pm