I had started Sayings Photos & Quotes in **** and someone a Charles Jones from San Dieg...

GetHuman-gonavy's customer service issue with Facebook from November 2018

233094 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-gonavy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gonavy's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gonavy will want to follow the link below to head to their help center. We will check on GetHuman-gonavy later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gonavy may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-gonavy's own words
I had started Sayings Photos & Quotes in **** and someone a Charles Jones from San Diego CA some how stole my page over the weekend and I have no access at all. I did not add a admin or give permission for anyone to have access. I don't know if I was hacked but it's definitely fraud, I love this page and I am a service connected disabled veteran that is on hospice now and it's all I have to keep me going. The member who kept trying to get me to do articles was a Charles Jones from San Diego CA but still I didn't give him any passwords or permission to get into or take over my page. Please help me recover my page and remove this criminal.
GetHuman-gonavy did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-gonavy fixed the problem
We are waiting for GetHuman-gonavy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gonavy fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gonavy
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 233094 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-gonavy started working on this issue
Nov 28th, 2018 10:22pm