I've been trying to get in touch with someone from Facebook since September. I got a ne...

GetHuman-jeromywa's customer service issue with Facebook from November 2018

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The issue in GetHuman-jeromywa's own words
I've been trying to get in touch with someone from Facebook since September. I got a new phone and can't access my account without a login code. My number is still the same, ***-***-****. I never received a text with the code. Please reset my password, or send me a login code. I've been trying to resolve this issue and I haven't gotten any response. Please let me know if you need anything else to confirm my identity.
GetHuman-jeromywa did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-jeromywa
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 233057 others
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Timeline
GetHuman-jeromywa started working on this issue
Nov 28th, 2018 9:53pm