I had to use my email address for my father's account as well as mine - since he has no...

GetHuman520381's customer service issue with Facebook from November 2018

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The issue in GetHuman520381's own words
I had to use my email address for my father's account as well as mine - since he has no idea how to use his account at his house and when I need a pass code sent I had them send it to my email.*I got a new phone and was trying to log in to FB and it will not work at all - just keeps on bringing up his pic when I try to sign in under my name and account.....I click this is not me and then say I have a different email address and it won't work ---------- I just deleted my email address from my Dad's FB account to try to correct this which did not help at all-------------my account is Brenda Erikson at *****@***.com *Thank you
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Facebook

Customer service issue
Reported by GetHuman520381
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 233313 others
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Timeline
GetHuman520381 started working on this issue
Nov 29th, 2018 1:57am