Couple of days ago I c ontacted facebook to help me add a donate button to the facebook...

GetHuman-haqueria's customer service issue with Facebook from November 2018

232991 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-haqueria's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-haqueria's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haqueria will want to follow the link below to head to their help center. We will check on GetHuman-haqueria later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-haqueria may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-haqueria's own words
Couple of days ago I c ontacted facebook to help me add a donate button to the facebook page I was making. Instead I was advised to call ***-***-**** which I did and spoke to one Mr. Brandon Smith who asked me to get a googleplay card for $***.** which i did. I was then given to speak to one Mr. Roger Smith at extension *** who asked me to get more google play cards which i did and read him all the numbers. He also told me that all the money will be refunded to me and I was to call him again to give him more google play card numbers but no one is answering from that phone number. I also spoke to Jack the other day who gave me the case number as FB****. I am now lost as no one is answering from that number. John Rogers also gave me his e-mail which is: *****@***.com but when I try to send an e-mail to that address, it comes as not a valid e-mail. Please advise and hep me resolve this issue.
GetHuman-haqueria did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-haqueria fixed the problem
We are waiting for GetHuman-haqueria to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-haqueria fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-haqueria
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 232991 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-haqueria started working on this issue
Nov 28th, 2018 9:06pm