Couple of days ago I c ontacted facebook to help me add a donate button to the facebook...

GetHuman-haqueria's customer service issue with Facebook from November 2018

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The issue in GetHuman-haqueria's own words
Couple of days ago I c ontacted facebook to help me add a donate button to the facebook page I was making. Instead I was advised to call ***-***-**** which I did and spoke to one Mr. Brandon Smith who asked me to get a googleplay card for $***.** which i did. I was then given to speak to one Mr. Roger Smith at extension *** who asked me to get more google play cards which i did and read him all the numbers. He also told me that all the money will be refunded to me and I was to call him again to give him more google play card numbers but no one is answering from that phone number. I also spoke to Jack the other day who gave me the case number as FB****. I am now lost as no one is answering from that number. John Rogers also gave me his e-mail which is: *****@***.com but when I try to send an e-mail to that address, it comes as not a valid e-mail. Please advise and hep me resolve this issue.
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Facebook

Customer service issue
Reported by GetHuman-haqueria
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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GetHuman-haqueria started working on this issue
Nov 28th, 2018 9:06pm