The account for Chris Duke (Raleigh, NC) has been changed. His password was changed by...
GetHuman1648329's customer service issue with Facebook from November 2018
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The issue in GetHuman1648329's own words
The account for Chris Duke (Raleigh, NC) has been changed. His password was changed by someone and we have no idea who did that. He passed away in **** but his family wants to keep his account active because of photos and some of his posts. We can no longer access his facebook page. I have tried to go in to change his password since he had given me that info prior to his death, but that's when I got the info that his password had been changed two weeks prior. The telephone number he had is no longer active and I can't get the information to reset his password. If we can just keep his account active as a memorial to him, that is all we're asking. Just need some direction.
GetHuman1648329 did not yet indicate what Facebook should do to make this right.
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