Someone has taken over my FB account. I was able to deleted my Instagram but they have...
GetHuman1648517's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Before contacting them, items GetHuman1648517 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1648517's own words
Someone has taken over my FB account. I was able to deleted my Instagram but they have complete control of FB. They have changed my email, phone number & pw. I created a temp. new account so I could try to report this person but I am realizing that this was probably not a good idea because I used the same phone number ... dumb, I know. This person has been sending messenger requests for $$ to my family & friends. If I can't get the account back I would just want the account deleted. This person also hacked into other accounts and purchased items and used the name Benson Zimmerman. I am looking to recover the account or delete the account. Thank you.- Kathie
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