Hello. I am working with The Sundance Studio to have one of their annual recitals strea...

GetHuman-dockrate's customer service issue with Facebook from November 2018

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The issue in GetHuman-dockrate's own words
Hello. I am working with The Sundance Studio to have one of their annual recitals streamed live on Facebook this Saturday Dec *. Last time we attempted this, Facebook had cancelled out the sound because of music used during the show. The Sundance Studio always acquires the license required for all music used in the show and I was wondering what the protocol was to get this license number or whatever documentation is needed to have Facebook allow The Sundance Studio to stream the show live from its Facebook page. Below is the url for referrence. Please let me know what steps should be taken to allow this to be a part of the stream on Saturday. Thank you!**https:**m.facebook.com*TheSunDanceStudio***Benn Farrell - instructor at The Sundance Studio
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Customer service issue
Reported by GetHuman-dockrate
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 232832 others
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GetHuman-dockrate started working on this issue
Nov 28th, 2018 7:13pm