A security check appeared on my Facebook. I deleted the * old mobile numbers on my acco...

GetHuman-lauz's customer service issue with Facebook from November 2018

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The issue in GetHuman-lauz's own words
A security check appeared on my Facebook. I deleted the * old mobile numbers on my account and added my new current mobile number, unsure of wether this saved or not. Now when I am trying to sign in to my account it comes up with the security check but no mobile number is available for me to chose for a confirmation code to be sent to. No other options come up to complete different security check. I haven’t been able to access my Facebook account for roughly a week now which has caused some some destress and missed events
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Customer service issue
Reported by GetHuman-lauz
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 232714 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-lauz started working on this issue
Nov 28th, 2018 5:54pm
GetHuman-lauz indicated the issue is not fixed yet.
Nov 28th, 2018 5:56pm