Hey, so basically Facebook notified me and told me somebody was hacking my account. So...
GetHuman-maccnray's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-maccnray's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-maccnray's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maccnray will want to follow the link below to head to their help center. We will check on GetHuman-maccnray later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-maccnray may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-maccnray's own words
Hey, so basically Facebook notified me and told me somebody was hacking my account. So I changed my password n forgot it no I’m locked out and I been having this Facebook since **** and I have all my pictures kids baby pictures and everything on there that I need. I was wondering if you guys can help me get my password I have identification if needed and what ever else you guys need please contact me back.
GetHuman-maccnray did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-maccnray fixed the problem
We are waiting for GetHuman-maccnray to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.