I cannot accesses my Facebook profile. I am unable to restore my old email that faceboo...

GetHuman1646296's customer service issue with Facebook from November 2018

4 views
 | 
232633 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1646296's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1646296's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1646296 will want to follow the link below to head to their help center. We will check on GetHuman1646296 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1646296 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1646296's own words
I cannot accesses my Facebook profile. I am unable to restore my old email that facebook account is connected to because my old phone number is no longer in use, and I cannot accesses it to get the code for restarting the password. I have made a new gmail because that old yahoo mail is not in use for a long time. How can I connect my facebook profile with my new email. I can find my profile while doing the search support but I am stuck on the code because I cannot accesses my old yahoo account. Please help, thank you in advance !
GetHuman1646296 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1646296 fixed the problem
We are waiting for GetHuman1646296 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1646296 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1646296
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 232633 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1646296 started working on this issue
Nov 28th, 2018 5:05pm