A few years ago i had a facebook account which i then deactivated and wanted it deactiv...
GetHuman-kdoon's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-kdoon's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kdoon may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kdoon's own words
A few years ago i had a facebook account which i then deactivated and wanted it deactivated permanently. Recently over the past few weeks i have been receiving updates for the facebook profile i had thought had been deactivated. I have tried to relog into the account but the password has been changed. **This morning facebook sent me another email saying my account was unlocked. Again i tried to access this account and the verification process does not work. Firstly it is an old phone number that i no longer have anymore that is associated with the account. The next option is contacting friends which i cannot do because i do not recognize the people who have been added to the account since someone has reactivated it. I cannot go through the identify your friends for this reason also. **I DO NOT WANT A FACEBOOK ACCOUNT AND SOMEONE IS USING AN OLD ONE OF MINE AND PRETENDING TO BE ME. **I want this profile taken down as soon as possible. **The account is using my email address. It is also using my real name. As I write for a living this is affecting my website as people think this is me and its not!!!!! **The profile is for Karen Doonan and the profile photo is of a crystal skull, something i am no longer associated with. **Please help me with this issue as this is highly concerning.
GetHuman-kdoon did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kdoon fixed the problem
We are waiting for GetHuman-kdoon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.