A few years ago i had a facebook account which i then deactivated and wanted it deactiv...

GetHuman-kdoon's customer service issue with Facebook from November 2018

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The issue in GetHuman-kdoon's own words
A few years ago i had a facebook account which i then deactivated and wanted it deactivated permanently. Recently over the past few weeks i have been receiving updates for the facebook profile i had thought had been deactivated. I have tried to relog into the account but the password has been changed. **This morning facebook sent me another email saying my account was unlocked. Again i tried to access this account and the verification process does not work. Firstly it is an old phone number that i no longer have anymore that is associated with the account. The next option is contacting friends which i cannot do because i do not recognize the people who have been added to the account since someone has reactivated it. I cannot go through the identify your friends for this reason also. **I DO NOT WANT A FACEBOOK ACCOUNT AND SOMEONE IS USING AN OLD ONE OF MINE AND PRETENDING TO BE ME. **I want this profile taken down as soon as possible. **The account is using my email address. It is also using my real name. As I write for a living this is affecting my website as people think this is me and its not!!!!! **The profile is for Karen Doonan and the profile photo is of a crystal skull, something i am no longer associated with. **Please help me with this issue as this is highly concerning.
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Customer service issue
Reported by GetHuman-kdoon
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-kdoon started working on this issue
Nov 28th, 2018 1:40pm