We are in need of help to trace a scammer that is using your service, the alleged scamm...
GetHuman-rooobre's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-rooobre's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rooobre's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rooobre will want to follow the link below to head to their help center. We will check on GetHuman-rooobre later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-rooobre may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-rooobre's own words
We are in need of help to trace a scammer that is using your service, the alleged scammer is selling "Unlimited Broadband Plans" of certain telcos and been using someone's profile picture to initiate the scam. The owner of those pictures reached out to me and asked me how we can trace this scammer.**Here's the link of the fb profile the scammer is using: https:**www.facebook.com***iloveyou***Please let me know what's the fastest way to reach you as we are planning to file a cast against the account creator.
GetHuman-rooobre did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-rooobre fixed the problem
We are waiting for GetHuman-rooobre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.