I posted a video I recorded for a class assignment on my profile, and I locked it so on...

GetHuman-bigmarsh's customer service issue with Facebook from November 2018

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The issue in GetHuman-bigmarsh's own words
I posted a video I recorded for a class assignment on my profile, and I locked it so only I could view it because I just needed to access it from my computer. The video has a song that is copywrited in it (Your video has been partially muted because it may contain music that belongs to someone else.), but that is not the focus of it or anything, and it's not going to be shared. Half the audio is muted because of the copywrite and I need it to hear the dog that is the subject of the video. I don't have access to the original anymore. This is all I got and I need audio!
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Customer service issue
Reported by GetHuman-bigmarsh
Nov 28th, 2018 - 9 mons ago
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GetHuman-bigmarsh started working on this issue
Nov 28th, 2018 9:18am
GetHuman-bigmarsh indicated the issue is not fixed yet.
Nov 28th, 2018 9:25am