Facebook is asking me to use my real name and is asking for I'd I dont quite understand...
GetHuman1643845's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1643845's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1643845's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1643845 will want to follow the link below to head to their help center. We will check on GetHuman1643845 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1643845 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1643845's own words
Facebook is asking me to use my real name and is asking for I'd I dont quite understand why I have had this name on my Facebook for ** years and now it isn't even giving me a chance to send id because it says that it is processing. The accounts name is cosie bigjohn and if I need to change that (which I dont belive I should because it's a business) how do I get it off of the processing stage? *Thanks charlie littlejohn
GetHuman1643845 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1643845 fixed the problem
We are waiting for GetHuman1643845 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.