My account was sending out friend requests to existing friends. When I went to change m...
GetHuman-superbul's customer service issue with Facebook from November 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-superbul's own words
My account was sending out friend requests to existing friends. When I went to change my password, someone changed my email address so I couldn't get my access code to change my password. Never saw that email in my life! Now am locked out completely! Also looks like they changed my phone number. Says didn't recognize my phone number either. Not happy! I want my photos if my dog. They ask for my I'D but my account is in my maiden name and nickname so old friends can find me. Now what? Tired of getting hacked!
GetHuman-superbul did not yet indicate what Facebook should do to make this right.
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