Not able to login to my Facebook account

GetHuman-gopierg's customer service issue with Facebook from November 2018

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The issue in GetHuman-gopierg's own words
Trying to login to my Facebook account. ... I was not able to login to my old Facebook account. As I lost my registered mobile number*sim card as well as previously used phone on that fb account.**Now, if I try to login with that registered mobile number it sends OTP. As I don't have that mobile number with me not able to login.**Also I don't remember my account password.**Please help me to get my Facebook account recovery.**Registered mobile number - **********
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Customer service issue
Reported by GetHuman-gopierg
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 232074 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-gopierg started working on this issue
Nov 28th, 2018 6:43am
GetHuman-gopierg indicated the issue is not fixed yet.
Nov 28th, 2018 6:46am