I got a replacement phone when mine was broken, tried to get into my facebook app, was...

GetHuman1642734's customer service issue with Facebook from November 2018

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The issue in GetHuman1642734's own words
I got a replacement phone when mine was broken, tried to get into my facebook app, was told I needed a code but that the code has been sent too many times and the code generator is not working. I cannot get access to it. I have some important info I really need access to, info on a new dog and really important contact information for a company looking to interview me. I already emailed in a pic of myself with a code, but I really need access to my account. Please help!!
GetHuman1642734 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1642734
Nov 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 231874 others
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GetHuman1642734 started working on this issue
Nov 28th, 2018 2:46am