Hi My name is Yvette Martinez I recently had my account hacked emails for recovery were...

GetHuman-myvette's customer service issue with Facebook from November 2018

6 views
 | 
231873 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-myvette's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-myvette may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-myvette's own words
Hi My name is Yvette Martinez I recently had my account hacked emails for recovery were also hacked and all passwords were changed. I have submitted several different types of documentation providing proof of my identity yet still cannot get help with getting back into my account I have tried to reset password but it just offers me an email that I cannot access no option for phone code reset. What else can I do?
GetHuman-myvette did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-myvette fixed the problem
We are waiting for GetHuman-myvette to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-myvette fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-myvette
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 231873 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-myvette started working on this issue
Nov 28th, 2018 2:44am