Dear Sir,*On *******, a friend of mine, Edie Villarreal received Facebook communication...

GetHuman-kenpberg's customer service issue with Facebook from November 2018

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The issue in GetHuman-kenpberg's own words
Dear Sir,*On *******, a friend of mine, Edie Villarreal received Facebook communication from a Dannielle Berg, who asked, "Just wondering, what Kenneth Berg's middle name is?"*My name is Kenneth Berg. Edie texted me and asked if I knew Dannielle Berg. I replied that I did not know this person.*Edie responded, saying that since I did not know this person, she would not answer the message.*Today, Edie Villlarreal texted me again, informing that she had received a threatening message from Dannielle Berg of Romeroville, Illinois on ********, which said, "Sooo u can't even tell his wife the truth!" *Edie sent me the message via text. Dannielle Berg's second message also contained a picture (or image) of a dagger, a knife, on the end of it, which Edie found threatening, and so do I.*(Dannielle Berg was apparently implying that she might be my wife, which she is not. As I said, I don't know and have never met her, nor has Ms. Villarreal.)*Could you please take action to address this issue? There needs to be some accountability here. *Facebook should not be a place where innocent people are threatened by total strangers (or by anyone else, for that matter).*Thank you for your attention to this matter.*Thank you,*Kenneth Berg

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Facebook

Customer service issue
Reported by GetHuman-kenpberg
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 231676 others
0 customers following this

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GetHuman-kenpberg started working on this issue
Nov 27th, 2018 11:42pm