I have been alerted that my friends list has been hacked. I went to facebook.com*hacke...

GetHuman-clfran's customer service issue with Facebook from November 2018

3 views
 | 
231628 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-clfran's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-clfran's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-clfran will want to follow the link below to head to their help center. We will check on GetHuman-clfran later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-clfran may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-clfran's own words
I have been alerted that my friends list has been hacked. I went to facebook.com*hacked and did the security check, and it shows nothing happening, but people on my friends list are getting scam calls, supposedly from me, saying I've won money & that they should call a phone * so they can get in on the good fortune.*My elderly aunt, has had about ** phone call from phone ****-***-**** asking her to call back and she can get in on "my" good deal. Is there any way to stop this without shutting down my facebook page????
GetHuman-clfran did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-clfran fixed the problem
We are waiting for GetHuman-clfran to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-clfran fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-clfran
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 231628 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-clfran started working on this issue
Nov 27th, 2018 11:01pm