My facebook account has been hacked, the password has been changed and i have no way of...

GetHuman-vickiloo's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-vickiloo's own words
My facebook account has been hacked, the password has been changed and i have no way of accessing the email address associated with the account. Myself and many others have continuously reported the account but nothing as of yet has been done. I need the account shutting down as not only does it have pictures of my children on there but they are also harassing many people in my contact list, not only sending them messages but also calling them, asking them for private photos and also sending inappropriate pictures of them selves and their body parts. This is causing a lot of alarm and distress to me and my partner. I am giving my partners email address for a reply as, as i mentioned previously, i cannot access my own. Thank you in advance.

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Facebook

Customer service issue
Reported by GetHuman-vickiloo
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 231434 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-vickiloo started working on this issue
Nov 27th, 2018 8:30pm

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