In using Facebook Marketplace, I can see the photos of the items for sale however when...
GetHuman1639242's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1639242's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1639242 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1639242 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1639242's own words
In using Facebook Marketplace, I can see the photos of the items for sale however when I tap them to get the information regarding the product it will not load, I only get a grey screen. This is on my Ipad that I just purchased. It was working at first then stopped. All is okay on my old Ipad and on my I phone. Have contacted apple and they advised me that it is a app issue and cannot help me. I am at a loss.
GetHuman1639242 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1639242 fixed the problem
We are waiting for GetHuman1639242 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.