* weeks ago a man got on my message page and asked to be a friend, I had never heard of...
GetHuman-johnsmab's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-johnsmab's own words
* weeks ago a man got on my message page and asked to be a friend, I had never heard of him so I tried to find out more about him by pressing on his name and picture. There was nothing there and then the message page went crazy and a day later again when I tried again something came up about I had been hacked or something like that. No matter what we try it does not *ork, my children all live abroad and they are worried because I do not answer them. I can’t receive any messages at all or send them. Please help!
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