I try to login to my account and then they send me a message to verify my phone number...

GetHuman1637592's customer service issue with Facebook from November 2018

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The issue in GetHuman1637592's own words
I try to login to my account and then they send me a message to verify my phone number and that's my account so they send me this number to verify it with ***** which I put in there five times and it didn't work now my account has been blocked I tried to put my email in there and it blocked my email also now that was my account I wouldn't be trying to log into it and I **** sure wouldn't know what the password is and I **** sure wouldn't know what the phone number was especially when it's a new email address a new password and a new phone number
GetHuman1637592 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1637592
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 231013 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1637592 started working on this issue
Nov 27th, 2018 3:50pm