I try to login to my account and then they send me a message to verify my phone number...

GetHuman1637592's customer service issue with Facebook from November 2018

1 view
231013 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1637592's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1637592's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637592 will want to follow the link below to head to their help center. We will check on GetHuman1637592 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1637592's own words
I try to login to my account and then they send me a message to verify my phone number and that's my account so they send me this number to verify it with ***** which I put in there five times and it didn't work now my account has been blocked I tried to put my email in there and it blocked my email also now that was my account I wouldn't be trying to log into it and I **** sure wouldn't know what the password is and I **** sure wouldn't know what the phone number was especially when it's a new email address a new password and a new phone number
GetHuman1637592 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1637592 fixed the problem
We are waiting for GetHuman1637592 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637592 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1637592
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 231013 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1637592 started working on this issue
Nov 27th, 2018 3:50pm