On Sunday November **th someone contacted me on messenger using a friends name ( Gene M...

GetHuman1637232's customer service issue with Facebook from November 2018

2 views
 | 
230953 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1637232's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1637232's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637232 will want to follow the link below to head to their help center. We will check on GetHuman1637232 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1637232 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1637232's own words
On Sunday November **th someone contacted me on messenger using a friends name ( Gene Mendenhall) and if you read the conversation you will see he really had me going for awhile then I realized it might be a scam so I asked him my brothers name and he said that I was his friend and not my brother. Just to let you know Gene and my brother grew up together and when my brother passed he was the first one ringing my sisters door bell share his sorrows. So I just wanted to report this and find out if my Facebook account is okay. Or is there something else I should do. Thank you Dave Labon. D*****@***.com
GetHuman1637232 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1637232 fixed the problem
We are waiting for GetHuman1637232 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637232 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1637232
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 230953 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1637232 started working on this issue
Nov 27th, 2018 3:10pm