My account was scammed fb caught it and so did my bank we did everything but now I can...

GetHuman1636468's customer service issue with Facebook from November 2018

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The issue in GetHuman1636468's own words
I was trying to buy into my games and buy other things for my hobby *d ... My account was scammed fb caught it and so did my bank we did everything but now I can't buy on fb I like playing my games and also buying on new hobby but I don't know how where to send uploaded id without being scammed again please walk me throuth this not to computor suavy *****@***.com want to continue playing my games andd buying things that interest me and xmas presents tell me where to send uploaded picture so I continue my relaxations it has blocked all buying says I need to upload a picture Id but not where to send it*I even had to change my debit card do to the scam*I need that extra security so this don't happen again
This has had me upset especially with christmas coming I like ordering on line also
Please walk me through step by step to send id to secure my account so I can get back to my games
I have been with facebook for over ten years now and first time I was scammed
tried help center but when it says upload but did not tell me where to upload at
I have an issue with Facebook too
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Facebook

buying into my games and other items on face book
Customer service issue
Reported by GetHuman1636468
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 230810 others
0 customers following this
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Timeline
GetHuman1636468 started working on this issue
Nov 27th, 2018 1:14pm