Hey Facebook, I'm really frustrated right now.*It has been two weeks and a number of da...
GetHuman-shizuki's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shizuki's own words
Hey Facebook, I'm really frustrated right now.*It has been two weeks and a number of days since I sent my ID for my account verification. I've expressed my upmost urgency and reasons why I need my account back. I've sent my I.D with my actual name in it as requested. But you have not responded.**People on instagram have messaged me, concerned if I had died or something. My college updates only through Facebook most of the time so now I am falling back just because I have no access to my Facebook account. This includes connections to my professors, distant families, distant friends, and even my work as a game concept artist has been disrupted because of this.**I have sent almost *** messages and I have been crying with the fact you have ignored my issue for so long. I don't want to worry anyone there as much, and I don't want to lose any of the data and hard work I put into that account.**Art works dating back since **** are there, and some were even my portfolio benefits. But now that you disabled it, I can no longer access any of them, as I only uploaded them to Facebook.**Please respond ASAP. Again, this account is too important to me. I can't lose it.
GetHuman-shizuki did not yet indicate what Facebook should do to make this right.
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