Hey Facebook, I'm really frustrated right now.*It has been two weeks and a number of da...

GetHuman-shizuki's customer service issue with Facebook from November 2018

8 views | 230666 similar | 0 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shizuki's own words
Hey Facebook, I'm really frustrated right now.*It has been two weeks and a number of days since I sent my ID for my account verification. I've expressed my upmost urgency and reasons why I need my account back. I've sent my I.D with my actual name in it as requested. But you have not responded.**People on instagram have messaged me, concerned if I had died or something. My college updates only through Facebook most of the time so now I am falling back just because I have no access to my Facebook account. This includes connections to my professors, distant families, distant friends, and even my work as a game concept artist has been disrupted because of this.**I have sent almost *** messages and I have been crying with the fact you have ignored my issue for so long. I don't want to worry anyone there as much, and I don't want to lose any of the data and hard work I put into that account.**Art works dating back since **** are there, and some were even my portfolio benefits. But now that you disabled it, I can no longer access any of them, as I only uploaded them to Facebook.**Please respond ASAP. Again, this account is too important to me. I can't lose it.

GetHuman-shizuki did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-shizuki
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 230666 others
0 customers following this


GetHuman-shizuki started working on this issue
Nov 27th, 2018 10:04am

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